“I had an appointment at 10 o’clock. They never showed up. They never called. I had to call and then they basically showed up and then they knocked on the door and nobody was home so they left and prior to all this. I had multiple conversations with American water, who is my service contract with who hired his and her plumbing, so I spoke to his and her plumbing went through all the information required for them to do the work And it turns out they missed the appointment. They didn’t follow up to confirm the new appointment and then when they said they were gonna show up they did and then they left and then when you speak to customer service, they are just absolutely clueless and rude. One customer service person Hung Up On Me then I had to call again and that person really wasn’t helpful. The company is too big for sure. An American water only has one provider and that’s this company and they’re like the government you know when Biden was in charge Anyway that’s it. These guys suck.”
- Jesse P.