Testimonials Articles
“Caleb came out and did an amazing job explaining everything to me about our water heater that wasn't working. He went through several options for the repair and we ended up going with a tankless water heater and couldn't be happier!”
Continue Reading“Troy Placek was awesome. He showed up on time and was really personal and professional. It’s nice to do business with people who are professional and knowledgeable about their career. Troy is a great asset to his company and we appreciate Hers & His Plumbing in sending out a great plumber from your company. Thank…
Continue Reading“Carlos Reviea was awesome. He is very knowledgeable, professional, polite, Has great communication skills, and is on time! I would definitely recommend this company and hopefully I don’t need them again, but I will request Carlos as my service technician”
Continue Reading“This was absolutely the best plumbing service call I’ve experienced. Nathan and Felix , my installers walked me through several phone calls, texts, and photos to let me know exactly what to expect. They went above and beyond to answer my questions and concerns. They even provided the brand new Insinkerator for my kitchen farmhouse…
Continue Reading“Damian was very knowledgeable and quick. Extremely polite and patient! He took the time to explain the issue, the solution, and what to look for in the future with other plumbing in my home. Excellent customer service! I recommend him for all plumbing work!”
Continue Reading“I was desperate and needed help immediately! Then, Nathan Karinen from hers and his plumbing showed up 7pm. He was kind and patient and listened to me about this terrible experience I’ve had with sewage backup. He did not make me feel stupid, like many professionals often do. He was expedient and precise and located…
Continue Reading“Cody’s plumbing services left me feeling extremely satisfied. He displayed genuine concern and care, going above and beyond to assist me instead of solely focusing on financial gain. Additionally, his calm and friendly demeanor was an added bonus.”
Continue Reading“Tom Koponosh came to repair a pipe in our shower. He was knowledgeable,professional and friendly. The company was able to provide service the same day we called. Very happy with the work”
Continue Reading“Kyle was the technician who repaired our water heater on 3/1/24. He was very friendly from the first time we first met him. He assessed the issue with the water heater and determined that the cause were the two heating elements. He took out the old ones out and showed them to me what it…
Continue Reading“James was Very professional, he came and got the job done in no time and we thought it was going to take alot longer!! Great job!! & Awesome Service!!”.”
Continue Reading“Our technician Carlos, number 39 was absolutely amazing. We really appreciate the follow through with the water heater coding issue. he took the time to make sure the unit was functioning properly.”
Continue Reading“Cody was extremely thorough. Efficient great communicator came up with clear solutions and options. Would highly recommend him and the company. He's a great attribute to this company. And is very efficient at troubleshooting. Highly recommended”
Continue Reading“Casey was very professional and efficient. We are very satisfied with their great service.”
Continue Reading“Excellent service! I will only use Hers & His Plumbing for all my plumbing needs at my home and rental property- specifically Casey Valentine. I’ll refer him to all my friends and family for sure.”
Continue Reading“Michael did the job was easy to talk to.”
Continue Reading“Excellent customer service and great care.”
Continue Reading“Very knowledgeable!!!”
Continue Reading“On February 23, 2023, Hers and His was randomly assigned to repair a busted pipe that had suffered from frozen water inside it. This repair was made through a third party home warranty program, whereby the guarantee for the work extends only 30 days from the date of the repair. On February 13, 2024, I…
Continue Reading“Tom Koponosh did a wonderful job installing the hot water timer and loop back within the house. He was timely and professional. Thanks for a job well done.”
Continue Reading“Tom was very professional and quick and very knowledgeable to what he was to repair”
Continue Reading“I had an AC causing a big problem. What a nightmare! Felix Spataro from Hers and His came in and took care of it. He explained it and gave me options! I really appreciated that! With his experience and attention to helping me the choose best option I felt comfortable moving forward.”
Continue Reading“We had a leak and the guy showed up and asked to call Serclean to come and dry the wall before he could do anything! By the way, he still got paid for doing ABSOLUTELY NOTHING! NO TOOLS, AND DID NOT ASK TO TURN THE WATER ON SO HE COULD SEE WHERE THE LEAKS WERE…
Continue Reading“Our problem was a sewer line blockage. Hers and His plumbing sent out Nathan to check things out. He was very professional and polite. He had to go on our roof to run a power snake through the line. We had no ground level clean out at that time. The drain would not clean good…
Continue Reading“”Chris and Michelle were amazing and done an excellent job.”.”
Continue Reading“Nathan was great, he was totally professional, answered all my questions so I understood, kept his fact finding to a minimum with the least damage to find my leak and cleaned up when he was finished. He had my interest first and foremost. If I could give him 10 stars I would… thank you Nathan…
Continue Reading“Cody Barton of Hers and His Plumbing always goes out of his way to do a great job. He is knowledgeable, respectful and very kind to an “old” lady. I have used Hers And His Plumbing for several years and they have always done an outstanding job!”
Continue Reading“"Edward came out and found the problem with my water heater right away. Helped me with the claim of a new unit and got it replaced all within 2 weeks. Amazing service!!".”
Continue Reading“"Edward came out and found the problem with my water heater right away. Helped me with the claim of a new unit and got it replaced all within 2 weeks. Amazing service!!".”
Continue Reading“After calling a couple of other places that either didn’t call back or gave us outrageous quotes, Dennis was really great. He fixed the real problem and answered all of my questions. He even took time to show me how to do a couple of simple things to maintain the water heater better. They were…
Continue Reading“You just left a 5 star rating! Michael was great and delivered on quality service”
Continue Reading“Nathan fixed a major problem! I was so nice, informative, and completed my he work in a very professional manner. I highly recommend Hers & His company for any plumbing needs!!”
Continue Reading“I contacted AHS about a back up in my shower and tub. Hers and His was assigned after I paid a $125 service call fee. The plumber arrived, crawled under the house and stated that I needed my septic pumped and left. I was not impressed with this lack of effort and called an independent…
Continue Reading“Nathan came out, 1/23/24, to repair bathroom faucets and draining problems. Could not be more pleased. I highly recommend this company for their standard is excellence! Thanks again Nathan.”
Continue Reading“First of all my experience with gentlemen I set the appointment up with was very knowledgeable. He gave me three estimates to go off of. When he set up the appointment, the installer arrived Kayden very impressive from the start off. Felt very comfortable with the installation and the knowledge of the installer and the…
Continue Reading“Terry was an excellent technician. I appreciate him dedicating long hours and countless days to come to my home to make sure my water heater was functioning properly and efficiently. He continued to show professionalism dealing with our warranty company to make sure everything was taking care of accordingly. He is someone that works hard…
Continue Reading“Felix was very professional and took the time to explain all my questions and went out of his way to give us great advice. I highly recommend him and this company!”
Continue Reading“Cody was awesome! Updated us on arrival time, on time, professional, thorough & friendly. So glad our Home Warranty company sent you to us as a good plumber is always a must have.”
Continue Reading“Mr Jawaz, our Technician was the best! He spoke briefly with us about what was going on with our plumbing. Than he went straight to the job. He completed the multiple jobs very efficiently. Jawaz was pleasant and professional! Technician like, Jawaz makes hersandhisplumbing & 2-10 Warranty shine!!”
Continue Reading“Steven arrived on time, and after he inspected the toilet, he called me and explained in details what was the problem, and he gave me the option to replace some parts. Overall it was an excellent experience to work with Steven, i can tell he is very knowledgable and provided different option for the new…
Continue Reading“Thank you so much Hers & His Plumbing. Nathan came out and I was very impressed with his knowledge and kindness. If I ever have any other problems I will call Hers & His Plumbing right away!”
Continue Reading“This has been the worst experience we have ever had. This company was assigned to us thru American Home Shield to fix a minor leak. That was in November. They came out to the house. Claimed they need a part. Came back the next day. Made it worse and we have not seen them again.…
Continue Reading“This has been the worst experience we have ever had. This company was assigned to us thru American Home Shield to fix a minor leak. That was in November. They came out to the house. Claimed they need a part. Came back the next day. Made it worse and we have not seen them again.…
Continue Reading“Very experienced, gave advice to prevent the problem from occurring again. Very courteous.”
Continue Reading“Professional, Courteous, Patient with our questions! I feel that I am not just an invoice number; my specific repair was treated as if it was Hers and His problem too. Thank you”
Continue Reading“Joey H from H&H came to repair a water leak between the meter and the house. It was a messy job. Lots of water had leaked under a row of bushes. Joey dug a deep hole, found the damaged pipe and replaced it. He did a great job. I would highly recommend them and will…
Continue Reading“Felix Spataro did a fantastic job and went above and beyond to fix the plumbing issues. Thank you”
Continue Reading“Excellent service Steven and Dante took care of my kitchen clog and made sure we had no issues in the home, very informative and guided me through the whole process”
Continue Reading“”Technician was very thorough. He explained everything. Work was neat and efficient. He really knew his business well.” Howard was great!”
Continue Reading“Steven Encalada could not have been more professional. He quickly and thoroughly handled our situation. He did notice a few other items needing attention. We are grateful for the good work.”
Continue Reading“I live in Dalton, GA and we recently had a bathroom pipe break. Damien responded to repair it and he was fantastic! He explained the process of repairing it and answered any questions I had. Thank you for providing such great service!!”
Continue Reading“We recently noticed a small trickle of water coming from our hot water heater and being relatively new to Pensacola, we asked our next door neighbor if they could recommend a quality, honest, and prompt plumbing service. Without hesitation he said to try Hers and His plumbling as theyve done many jobs for them over…
Continue Reading“Hers & His Plumbing is an outstanding company. I give you Ten Stars out of Five! THANK YOU! My home warranty company, Old Republic Home Protection, contacted your company. Casey Valentine arrived around 9:30 am and used the auger to fix the clog…within seconds. I had tried a DIY FIX using vinegar, baking soda &…
Continue Reading“Joshua & Laquann we’re fantastic. They came in, diagnosed unknown to us the age of our a/c unit. We learned our unit was 15+ years old and would need a replacement & offered financing & maintenance for our current unit. Thank you for all of your help and hard work.”
Continue Reading“My mom was waiting for sometime to get her water leak situation fix. It took more than 24 hours to finally get someone out to help her with that fix. But I must give thanks to Felix and Dominique for making the visit such a pleasurable experience! With their professionalism and understanding they made up…
Continue Reading“We contacted Hers & His Plumbing (in Columbus, GA) initially for toilet issues. After several clogging/flushing issues, our technician discovered we had tree roots growing in our sewer line causing our issues! Jerry and Jawaz were wonderful to work with. Very professional, friendly, and efficient. They replaced our sewer line and all issues are resolved.…
Continue Reading“Your service plumber, Edward Gomez, arrived promptly, and has a friendly demeaner and clearly communicates. He was quick to recognize the problem and envision the effort required to correct it. He quickly assembled the tools and materials he needed and explained the repair. He went right to work and corrected the situation and verified for…
Continue Reading“I purchased a new water heater for installation through Hers & His Plumbing and heating in December of 22. By August of 23 the hot water was out. The wire from the hot water heater and the connection led from the house were burned and had tripped the breaker switch off. I had multiple people…
Continue Reading“Your crew especially Ariel Serrano (who was with the project from start to finish) did a great job replacing my water main that had been leaking. They also showed up when they said they would and even though a multiday job never left me without water. They explained what they were going to do beforehand,…
Continue Reading“Technician Felix Spataro did an excellent job repairing my hot water heater, which was covered under a homeowner warranty. Contacting the plumber via the warranty company was relatively easy and scheduling was good. I now have hot water again!”
Continue Reading“We were eating lunch at a Burger King, see your business truck park, tech talks to homeless man. He orders lunch, put his food at booth beyond us. Brings food/drink to homeless man. We praised him. Asked for several business cards. When we finished lunch I refill drinks, my husband sits in wheelchair, Cody opens…
Continue Reading“Jason Hunt provided an excellent service on my AC unit.”
Continue Reading“Our Plumbing Technician Tom for Hers & His Plumbing was very professional, knowledgeable, very experienced, and courteous. He removed the broken water heater and replaced it with a new one and the area was clean as could be when he finished. He did a fantastic job. I would recommend this company to all my friends…
Continue Reading“I called into Hers and His Plumbing and spoke to Jasmine D. who was wonderful. She answered all of my questions and helped me a great deal. Thank you.”
Continue Reading“The technicians were very personable while being professional. They explained what was being done and were clearly very knowledgeable, immediately instilling confidence in me. They worked very efficiently. I also liked this company’s procedures, which included e-mails and telephone calls on arrival and en route, and including names and pictures of the techs who were…
Continue Reading“This company is all about great customer service and doing everything to make the customer happy. Our air conditioner was not working properly and they got the job completed in two days. And they did it at a great price too. They knew our budget and did everything and more to help us out. Their…
Continue Reading“My existing unit was old and loud. They provided good service and they have great reviews. Summer is getting hot and I needed an efficient way to cool.”
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