Reviews
“This company was dispatched to our home form American Home Shield to replace a hot water heater. It took us over 3 weeks of asking to get an invoice of the work that was performed. Once we FINALLY received it, we noticed a charge of $250 for an expansion tank that was the exact same expansion tank that was on my old previous unit. I've reached out to them for an explanation of the charges several times and they kept telling me that they had to send an email to the technician for clarification and that it could take up to 24-48hrs for a response. After that time had passed and no follow-up, I again reached out and they told me the same thing. I reminded them that they told me that the first three times to still no avail. After about the 5th time, they told me that the technician was "out of the country"! Are you SERIOUS?? After reaching back out to them after 10 days of that excuse, they informed me that the technician is no longer with the company! This SCREAMS scam work. They charged us for things and work that wasn't completed and is now giving us the run around and excuses in hopes that we'll let it go. I've been told several times by a representative at Hers and His Plumbing that a manager would contact me for an explanation…it's been a month now without ANY follow-up from them. Please stay far away from this company. I'd rather pay more for better and honest service. BEWARE — YOU'VE BEEN WARNED!!!”
“Great company !!!!! I would use this company again and also for a referral and Ed was so Awesome !!!”
“Laquan Hodge,
presented to our medical practice to evaluate our 4 air conditioning units that required service. He was very professional, very considerate, very detail, very pleasant to communicate with. He would return on the several occasions where we had had some Unexpected occurrences with the AC units, he was diligent in researching the cause of the problem and making sure we were thoroughly satisfied. He is an outstanding representative of your company. I will definitely strongly recommend your company to others in need of a/c work.
Dr.Nwaogwugwu”
“I thoroughly enjoyed my experience with Hers and His Plumbing. After visits to my home from 3 previous plumbers who took my money and did nothing, it was nice to have an excellent experience. Howard Lawes was knowledgeable and knew exactly how to fix the problem. Howard went the extra mile and now my problem is resolved. The company was very professional. The communication and scheduling was top notch. I will definitely use them again for my plumbing needs.”
“Joshua Latchman is cordial and conduct excellent customer service he need to have a pay raise and a bonus by the end of December 2024.
Thank You”
“Great service and quality of Steven's repair. Very satisfied. Very knowledgeable..very professional.”
“Steven did a very good job and was very help with everything I will recommend him to other people.”
“Joshua Latchman and his team was 5 star very professional
Knowledgeable I really appreciate them doing a
great job !”
“Casey was a great service technician!! He came recommended to me by a friend who had service work done by him. He explained to me what the problem was with the water heater and what options I had to fix it. Ultimately, we decided to get a new water heater. He was able to install a new one quickly. He was very friendly, polite and knowledgeable. We would definitely recommend him to anyone needing assistance with a water heater or other related plumbing issues. Thank you, Casey!!”