Reviews


“This has been the worst experience we have ever had. This company was assigned to us thru American Home Shield to fix a minor leak. That was in November. They came out to the house. Claimed they need a part. Came back the next day. Made it worse and we have not seen them again. The were a no call, no show for the third appt. Throughout the entire process they have harassed us for $100 dollars. The warrranty company has informed them again and again the We dont pay them and to submit an order for any monetary request. The company then authorizes the amount. I know this bc Im on with AHS regularly, as a result of this company. AS I was on the phone with AHS, Today, I received another text from them asking for $100. While I was on the phone with the warranty company that had just completed a call with them, telling them how to get this $100 dollars, that for some reason they refuse to have authorized. We have been with AHS for years and no money has ever changed hands between us and the assigned contractor. We have been dealing with Hers and His Plumbing for over a month now. They still have not finished the job. And as of this morning Dec. 28, Ive received two text asking for…you guessed it…$100 dollars. I wish you could add photos, Id post their money grubbing text. IF you have an option, Do not use this company, Unless you have $100 dollars lying around you’re just dying to give away. Good Luck to You!”
- T H.

“Professional, Courteous, Patient with our questions! I feel that I am not just an invoice number; my specific repair was treated as if it was Hers and His problem too. Thank you”

- K. Y.

“Joey H from H&H came to repair a water leak between the meter and the house. It was a messy job. Lots of water had leaked under a row of bushes. Joey dug a deep hole, found the damaged pipe and replaced it.
He did a great job. I would highly recommend them and will use them in the future.”

- Bobbi B.

“Excellent service Steven and Dante took care of my kitchen clog and made sure we had no issues in the home, very informative and guided me through the whole process”

- Yvonn M.

“”Technician was very thorough. He explained everything. Work was neat and efficient. He really knew his business well.” Howard was great!”

- Pamela S.

“Steven Encalada could not have been more professional. He quickly and thoroughly handled our situation. He did notice a few other items needing attention. We are grateful for the good work.”

- Lee C.

“I live in Dalton, GA and we recently had a bathroom pipe break. Damien responded to repair it and he was fantastic! He explained the process of repairing it and answered any questions I had. Thank you for providing such great service!!”

- Robert K.

“We recently noticed a small trickle of water coming from our hot water heater and being relatively new to Pensacola, we asked our next door neighbor if they could recommend a quality, honest, and prompt plumbing service. Without hesitation he said to try Hers and His plumbling as theyve done many jobs for them over the past 20 plus years. We called and got an appointment the very next day! Terry was punctual, he quickly diagnosed the issue and promptly went to secure the new hot water heater and required code attachments. The price was fair, the service was impeccable. He was clean and has a great demeanor! He took the time to look at other minor issues we had around the house and offered low and no cost remedies. The heater developed a small problem and he promptly came back and rectified the situation. ( it was an internal issue caused by the manufacturer)
I would recommend Terry and Hers and His plumbing services to anyone. Word of mouth advertising is priceless and it’s the very least I could to to pay it forward! Terry and Hers and His plumbing has a customer for life and a champion for the company! 10 out of 10 friendly knowledgeable local service!!”

- Steven S.

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