Reviews
“My technician was Casey Valentine. He was professional and courteous. Install went smoothly and when they had to order parts he was able to get them and called saying he could come back the same day if i wanted to fix my issue. Its currently working with no leaks. Appreciate it”
“**UPDATE**
Satisfied Customer Now!
After having a conversation with a manager (Logan), he was able to clear up all misunderstandings and apologized for my unpleasant experience. He was extremely professional and it was a pleasure to speak with him. He was able to make things right with me and my family! I will most certainly do business with this company in the future if needed. I feel confident that we will be taken care of and that the work will be done right!
THANK YOU LOGAN!
Need more like you Brother!”
“**UPDATE**
Satisfied Customer Now!
After having a conversation with a manager (Logan), he was able to clear up all misunderstandings and apologized for my unpleasant experience. He was extremely professional and it was a pleasure to speak with him. He was able to make things right with me and my family! I will most certainly do business with this company in the future if needed. I feel confident that we will be taken care of and that the work will be done right!
THANK YOU LOGAN!
Need more like you Brother!”
“**UPDATE**
Satisfied Customer Now!
After having a conversation with a manager (Logan), he was able to clear up all misunderstandings and apologized for my unpleasant experience. He was extremely professional and it was a pleasure to speak with him. He was able to make things right with me and my family! I will most certainly do business with this company in the future if needed. I feel confident that we will be taken care of and that the work will be done right!
THANK YOU LOGAN!
Need more like you Brother!”
“Jimmie harris was our repair man.
He was very polite and after looking over everything. It Looks like he did a great job. Water is up and running.
He even noticed we had a leak in a shut off valve and repaired it while he was working on the water heater.”
“Tom and Felix were terrific. They were prompt, efficient and professional. My house had to be replumbed and they did the work with a minimum amount of inconvenience to me. Jonathon joined them on the last day and he was most efficient. Felix was especially helpful in replacing some plumbing fixtures and helping with water pressure problems. Please feel free to use me as a reference any time.”
“This company was dispatched to our home form American Home Shield to replace a hot water heater. It took us over 3 weeks of asking to get an invoice of the work that was performed. Once we FINALLY received it, we noticed a charge of $250 for an expansion tank that was the exact same expansion tank that was on my old previous unit. I've reached out to them for an explanation of the charges several times and they kept telling me that they had to send an email to the technician for clarification and that it could take up to 24-48hrs for a response. After that time had passed and no follow-up, I again reached out and they told me the same thing. I reminded them that they told me that the first three times to still no avail. After about the 5th time, they told me that the technician was "out of the country"! Are you SERIOUS?? After reaching back out to them after 10 days of that excuse, they informed me that the technician is no longer with the company! This SCREAMS scam work. They charged us for things and work that wasn't completed and is now giving us the run around and excuses in hopes that we'll let it go. I've been told several times by a representative at Hers and His Plumbing that a manager would contact me for an explanation…it's been a month now without ANY follow-up from them. Please stay far away from this company. I'd rather pay more for better and honest service. BEWARE — YOU'VE BEEN WARNED!!!”
“Great company !!!!! I would use this company again and also for a referral and Ed was so Awesome !!!”
“Laquan Hodge,
presented to our medical practice to evaluate our 4 air conditioning units that required service. He was very professional, very considerate, very detail, very pleasant to communicate with. He would return on the several occasions where we had had some Unexpected occurrences with the AC units, he was diligent in researching the cause of the problem and making sure we were thoroughly satisfied. He is an outstanding representative of your company. I will definitely strongly recommend your company to others in need of a/c work.
Dr.Nwaogwugwu”